Terms Of Service — Artistic Bonsai

Effective Date: June 21, 2026. Welcome to Artistic Bonsai. These Terms of Service govern your use of our website and all orders placed through our live plants shop. By purchasing from us, you agree to the terms below. Please read them carefully, and also review our refund policy for return-related details.

Governing Law and Jurisdiction

These Terms of Service follow the law of Hong Kong SAR. Any disputes connected to these Terms fall under the exclusive jurisdiction of Hong Kong courts. However, we reserve the right to pursue legal proceedings in any relevant jurisdiction to protect our intellectual property and business interests.

Account Registration

When you create an account on our site, you agree to provide accurate and complete information. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Please notify us immediately if you suspect any unauthorized use.

Products and Pricing

All products in our live plants shop are described as accurately as possible. Since every plant is a unique living thing, slight variations in size, shape, and color are natural and expected. We reserve the right to modify prices at any time without prior notice, although the price charged at checkout is final for your order.

Orders and Acceptance

We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspected fraudulent activity. If we cancel your order, we will notify you and issue a full refund. Your order confirmation email does not constitute final acceptance; acceptance occurs when we dispatch your plants.

Payment Terms

All payments are due at the time of purchase. We accept major credit cards and other payment methods displayed at checkout. You represent that you are authorized to use the payment method you provide. We use secure third-party payment processors and do not store full credit card details on our servers.

Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Artistic Bonsai Limited and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content for commercial purposes without our written permission.

Limitation of Liability

Artistic Bonsai Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to a purchase is limited to the amount you paid for that specific order.

Changes to These Terms

We may update these Terms of Service from time to time. Changes take effect immediately upon posting to this page, and your continued use of our site constitutes acceptance of the revised terms. Please check this page periodically for updates.

Contact Information

For questions about these Terms of Service, please reach us at artisticbonsai.sz@gmail.com or use the form on our contact page. We aim to respond within one business day.